Beyond websites
we build business online
Maria, one of our clients said; "I'd like our website to be our online branch" and we cannot agree more! We thrive on expanding your daily business to internet success.
Many companies develop their websites with great expectations and end up with just an "online presence". An online presence is nothing more than a website design based on aesthetics rather than objectives. When the main focus is "make our company look good” instead of "how can we accomplish our online goals" the results may be disappointing.
CBIL360 focuses on the small to mid-size business. Our digital division is fueled by 14 years of experience in marketing and advertising. Our staff of online strategists, planners, usability experts, SEO, designers and programmers is passionate about developing online platforms that compliment company objectives and plans. This type of practice not only increases our efficiency and client results, but also allows us to be very affordable to businesses of any size. No one can beat our service and prices. Going forward, don't allow past online missteps deny you of online success; use them as a benchmark to become better and bigger. Let's talk...letstalk@cbil360.com
Web Support and Live Help-Desk
We have learned that consumers today are more likely to be influenced when they are part of the process and not just part of the audience. Web Conversion success demands a radical shift from the static mentality of websites merely demonstrating products and expanding on their features. Providing consumers the ability to ask,verify, and receive incentives are part of providing direction and support to web users decision.
Websites need to re-define selling and what constitutes website successes: In today's world of Website Conversions there is less and less room for mistakes. Consumers have the unlimited ability to close and open 100's websites offering the same product or service as you do. An exclusive club of highly skilled web conversion professionals have mastered the art of reinforcing the users self approval and convert them to a sale.
Live help-desk is your ability to act as a partner with your web visitor and build a bridge to profitability: From a profitable point of view web completions are definitely not a web "hit and run" act. Sharp websites regard their relationships with their web audience/user and cultivate it as such. If and when customers face a challenge, have a question during their visit, or is in a need for an incentive to convert; it is imperative that you will be there instantly and prevent the worst website click the X button. User must be able to find with ease the help-desk button. You on the other side should have the ability to trigger a conversation, extend any kind of incentive or any web user engagement process when needed. This is the first step in cultivating relationships.
- Help your user solve or ask a question on the fly
- Increase customer satisfaction
- Increase average order size
- 138% Increase application completion
- 59% reduction in customer service calls
- Boost your conversion rates
- Reduce Operational Costs
- Understand website interaction with user
- Improve Corporate Branding
- Live help-desk helps Optimize Your Website
Online credibility is hard to find. Well-known brands and well known products with a large demand are winning half your web combat. But if you are like most, trying to increase market share by driving sales or participation using your website then most likely positive web user perception is a must. Trust and credibility are two topics you must reinforce throughout the web visit. Research done by Forrester Research, inc demonstrates exactly that.
Since no company yet disagreed with this fact the first question we have to answer is "how much your web help-desk is going to cost us"?
Included with a minimum 6 month contract of our Web Proactive-Sales Team. Costs may vary based on traffic and objectives. Design and customization of the help-desk features overall website looks and feel is not included
Monthly hosting costs vary between $15 and $100 based on features. The possibilities to increase web completion are endless. My name is Sid and I am personally responsible for the help-desk support software. I am ready, willing and able to answer any of your questions. E-mail me at
Sidhelpdesk@cbil360.com