Website Proactive Sales Team Solution
Don’t ever forget, a visitor arrives to your website not because of an evaluation process. They are looking for your service or product. Don’t waste the opportunity.
There are 6 possible options to drive traffic to your website:
- Organic search engine rankings
- Paid keywords
- Inbound Links
- Social media
- Second time visits
- Off-line marketing and advertising
If you have done well on all fronts, visitors are showing up to your website. Only each web visit is a unique visit to the user and you. From the get-go each visitor agrees to give you 3 to 7 seconds to impress, excite, create positive perception, answer questions and show leadership by being proactive and assist them in the conversion process. What is your response?
Do you assist? Do you provide the ability to ask questions during the visit? Do you leave the visitor alone throughout the visit waiting for a phone call, email or conversion?
It’s our opinion and the opinion of 99.99% of retail stores; visitors should be greeted and serviced at all times. Because
That is the Way to Engage Customers, Improve Sales and Increase ROI.
That is a task you can assign to CBIL 360 Proactive-Sales team. There is evidence that you will achieve:
- 305% ROI from Proactive sales chat with a payback period within 6 months.
- Proactive chat provides an incremental sales contribution of 9.1% (an increase of 169%)!
- 90% of customers who experienced Proactive Live Chat Solution rated it as their first or second choice before calling or sending e-mail.
- Over 50% of customers who use the chat feature would be happy to use it to communicate on any subject.
- Click to use our ROI Calculator
- Questions regarding implementation and relevancy of the proactive sales team on your website refer to Proactivesales@cbil360.com.
We provide Free Help-Desk Software, as you assign our web proactive-sales team the simplest task to evaluate - increase your conversion rate. Free help-desk software installation and No changes to your website needed.
The direct and immediate benefit from CBIL 360 Proactive-Sale centralized service is:
1. Significantly increase online sales revenue and website objectives
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Engage a website visitor on the fly, during their visit leading prospective consumers to complete their web visit and convert into sales.
- We watch as visitors arrive at your website in real time and watch them as they move from page to page providing extensive user surf study.
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At the appropriate moment, our Proactive-Sales Team will send the visitor a proactive “incentive” message tailored to your web objective. Message can be in a form of discount code, invitation, direction, answer a question, and attempt to make appointment or a simple explanation.
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Web visitor can self activate the assist button and request assistance at any time.
2. Reduce shopping cart abandonment
- We can answer questions, encounter problems and directly answer informational requests
3. Drastically Increase consumer trust and improve user perception
- When a call comes into your office or to a store, the client expects the call to be answered. The same reasoning should apply when he/she visits your website. This should be your #1 customer service priority.
3. Segmentation – improvement of marketing techniques and results
- Nothing is more powerful then talking to consumers during their visit. Consumer insight is key to improving the site/store/office, which in turn increases visitor conversions.
Without any doubt – Live assistance demonstrates presence, improve perceptions, increase sales, increase sales average, improve data collections, decrease user calls, reduce overhead and improve overall whole website visit experience. You can contract our Proactive-Sales Team service anyway you like.
1.
Sale Campaigns
2. Weekends
3. Days
4. Nights
5. 3 – 6 months test
6. 6 months – recommended. Based on ROI study
7. Yearly
8. 24x7 = 365 days. Tracking your site live. Incredible opportunity to improve your website performance, increase your sales and build a relationship with your visitors.
Electronic press kit, Electronic information kit, Video information kit 
